Digital Marketing

We use 21st Century Digital Marketing Techniques to Sell Your Home Quickly, for More Money, and for the Best Terms.

We absolutely love what we do and we pride ourselves on integrity, service and a long list of satisfied clients. We often turn to Krista’s teaching background to educate Buyers and Sellers on the current market. We also offer 100% satisfaction guaranteed or the Right to Cancel to all of our clients – as we are that confident in the services we provide. On this page, we’ll touch on the marketing aspects of selling your home, and it will give you a very detailed approach to the marketing we offer and the outcome you get from it.

Please understand, we take our business very seriously, and we are passionate about what we do. Our goal is to have you walk away trusting that we will be your go-to Real Estate Professional for life. As other agents grow frustrated with the surge of technology, we here at Susan Says Real Estate, we embrace it, educate ourselves regularly, and implement what we learn. We thrive on giving our clients what, unfortunately, most agents fail to. We run our business like a business, not a part-time hobby. It’s a full-time career for us, and we dedicate 100% of our time and energy ensuring that we are thoroughly knowledgeable not only in Real Estate and the current market changes, but also recognize the innovation, technology, and digital marketing trends. If you are looking for a real estate professional you can trust to act on your behalf, provide impeccable services and who has personally negotiated and closed hundreds of transactions, then look no further! Selling your home is one of the largest financial investments that you will ever make. Please let us assure you that while selling your home, your personal and financial interests are our main objective. Our goal is to make the sale of your home as seamless as possible. We guarantee it!

Thank you!

We look forward to working with you.

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Getting Your Home Prepped and Ready to Hit the Market

Creating the marketing hype for your home

We assure that your home is ready and presented in a manner that will create the “hype” about your home. The more we do prior to putting your home on the market will assure you receive top dollar for your property, as well as ensure we know and take care of any issues that can become problematic during the escrow process. We become aware of any potential issue that could possibly affect your bottom line so that there are no “surprises” down the road.

We have a comprehensive list of resource specialists, tradesmen, and subcontractors that can do anything and everything for you to help this process become as seamless as possible (any work requested needed or requested will be an additional cost). We provide a staging consultation to ensure your property is shown to the absolute best of its ability to help you end up with more offers, better terms and a higher price for your home

Just ask us for a list of anything you need! We can provide an all-inclusive service to help to organize and maintaining any project you need including but not limited to; staging, window cleaning, gardener, painter, handyman, landscaper, specialized tradesmen, electrician, termite inspector, home inspector, appraiser and much more!

We go above and beyond to sell your Greater Seattle Area quickly and charge a reasonable and straightforward commission.

We go the extra mile to get the best price for your home! Our services set us apart from other

realty companies.

Client Care & Communication

We’ll be your partner as we work together to get you the best price in a timely fashion. We’re confident we can earn your trust and our policy is:

You can cancel at any time if you aren’t 100% Satisfied with our work!

As your partner, we offer our expertise to help you make good decisions about the sale of your home and avoid costly mistakes. It starts with making sure your home is presented to its best advantage:

• 3D Virtual Tours showcase beyond your standard 360 tour

• Floor Plans and measurements both inside and outside

• In-depth analysis and expert advice on pricing strategy for optimal results

• Free consultation with professional Home Designer / Stager

• Free basic staging with Professional Home Designer/ Stager

• Professional staging services as needed to attract buyers (optional full staging available at extra charge)

• Free Digital Marketing Specialist to maximize online presence

• Checklist of recommended changes to your home to ensure optimal pricing

• List of reputable vendors for any work required

• Meeting with Marketing Specialist to identify your home’s upgrades and features that you as the homeowner find important

• Synched lock box to track Realtor showings and elicit feedback the next business day, which is then sent to you to keep you in the loop

While we market your home, we know you want to be informed and involved. To keep communications flowing, we’ll:

• Send a report on our marketing efforts and results once a week

• Inform you of any market changes, mortgage rate fluctuations, sales trends, absorption rate, or any

other factors that may affect the value or marketability of your home

• Provide you marketing materials to share with your neighbors, connections and on your personal

Facebook page and other social media sources (Twitter, LinkedIn, Instagram, etc.)

High-Quality Marketing Materials

The quality of marketing materials representing your home have a huge impact on how it is perceived in the marketplace. To position your home in its best light, we provide:

• Professional photographer to capture interior and exterior images

• Professional videography to create a high definition 2 to 4-minute virtual property tour with description of your home

• A high quality, full color four-page brochure featuring your home
• An individual property website which includes:

printable brochures
photo gallery
virtual tour
property map
reports for out-of-town buyers showing nearby amenities, school scores and distance, community information, city demographics, and a “contact me” button

• Luxurious lawn sign with solar lighting and our highly recognizable Susan Says Real Estate logo
• Search engine optimization (SEO) of all marketing materials by Digital Marketing Specialist for maximum online exposure

• All materials are cell phone compatible (91% of buyers use cell phones in their home search)

• Online mortgage calculator to help buyers decide if they can afford to purchase your property (website and mobile app)

Tapping the Power of Social Media and the Internet

A recent NAR report said that real estate activity on social media has dropped—but that’s because most agents do not understand how to use it effectively. Using our process, we get thousands of hits and shares per month. Your home will be exposed to a broad—yet targeted—audience by using:

• Virtual property tour added to our YouTube channel with description crafted to enhance search engine optimization

• Boost Target Market paid advertisement on social media featuring the property tour video which generates over 50,000 + views, comments, likes and shares

• Creating cookies on the backend of the marketing to capture target audience

• Online syndication that includes Realtor.com, Zillow, Trulia, Facebook, YouTube, Twitter, Craigslist, Susan Says Real Estate, Oodle, HotPad, Backpages, Oolx with weekly posts and updates to keep your home in top spots

• Paid listing enhancements to keep your property in prime position on these sites

• Back end access to major real estate sites to create unique, attractive postings that are more accurate than MLS information

• Weekly Facebook Ad campaign exclusively to people who are categorized with an “Interested in Moving” residential profile per Facebook analytics

• Instagram posts about your home to reach the millennial market

• Contests and giveaways on social media promoting your home’s virtual tour

• Virtual tour and photos on www.SusanSaysRealEsate.com with description written to enhance search engine optimization

• Constant analysis of online traffic data to tweak your campaign to increase traffic and conversion rates

• Immediate follow-up to online interest or inquiries by phone or by sending video response via text or email

• Target market potential buyers to determine who is the most likely buyer willing to pay the highest price both locally and out of the area

Engaging the Real Estate Community

Through our massive online and social media campaigns, we access thousands of buyers directly. But we also take pains to engage the real estate community.

• Cooperate with all Real Estate companies in King and Snohomish County and surrounding counties using multiple MLS services

• E-flyers sent to local and out of area agents with Bar Code feature that brings them directly to your home’s website

• Promote your property directly to the top 100 Realtors in surrounding counties

• Contact preferred lenders for any prospective buyers in their network

• Email “Just Listed” e-flyer with links to your home’s website to thousands of local affiliates and partners in our database

• Announce price reductions to our national network of real estate agents

• Send property specific information to our internal buyers’ agents who receive hundreds of inquiries monthly

• Contact agents to request feedback after home is shown, which we then forward to you

• Perform a reverse prospecting search to identify prospective buyers in MLS

Traditional Marketing on Steroids

Though we are experts at online and social media marketing, we don’t ignore traditional methods that are still effective. In our campaign, we also:

• Send direct mail and email flyers about your home to our database of clients

• Contact Susan Says Real Estate leads, centers of influence, i.e. family, friends, community leaders and past clients for potential buyers

• Mass mail an 8 ½ by 11 colored glossy “Just Listed" post card to approximately 500 to 1,000 people in your specific neighborhood

• Hand-deliver high quality, 4-page colored brochures to 100 immediate neighbors with a “Pick Your Neighbor” letter attached and text feature.

• 4-page colored brochures featuring your home’s highlights

• Mass mail “Just Listed” cards to your neighborhood and target areas with multiple homes.

• Send mass mailers with your home and other available properties to local neighborhoods, approximately 30,000 sent once per month

• Make calls to surrounding neighbors promoting the features and lifestyle benefits of your home

Behind the Scenes

While all this activity is happening, we’re also working behind the scenes to make sure your home gets the most exposure so it sells at the best price in a timely manner. We also gather all information necessary to ensure a smooth transaction. To that end, we:

• Immediately send video responses to buyer leads via e-mail and text

• Improve the marketing of any under-performing marketing campaigns by analyzing & viewing

results of campaigns

• Meet weekly with the team to keep on top of each step in the marketing campaign of your home

• Price the property correctly the first time to widen the window of buyer showings

• Reassess pricing if online traffic is not converting into offline tours

• Answer any questions that arise throughout the transaction via our full staff of specialists

• Use infra- red technology of Supra Lockbox to monitor agent showings to get fast feedback

• Research ownership and deed type from Title Company

• Research property’s current land use, zoning, deed restrictions and easements

• Research tax records to verify full and complete legal information is available to prospective

buyers and buyer’s agent on MLS printout

• Verify that your property is free of all liens

Once the sale of your home is pending, we stay proactive, not reactive, to make sure the process goes smoothly and efficiently by:

• Verification with agent and lender to ensure buyer is properly qualified, ready and able to purchase (verified employment, reviewed taxes, bank statements, credit report, 1003, etc.) before accepting the offer

• Bi-weekly communication via e-mail about status and progress of sale

• Text message and e-mail reminders to you about appointments and deadlines of escrow, seller disclosures, buyer inspections, appraisal report, buyer final walk through, signing loan documents, and final closing documents

• Constant communication w/ cooperating side agent and Lender to give accurate feedback to seller about status of loan, and escrow

Innovative Internet Marketing

WE KNOW HOW TO REACH THE 92% OF BUYERS WHO SEARCH ONLINE

We target our marketing strategy and resources to match where buyers are finding homes right now. The more places your property is marketed, the more buyers see your property, the faster it sells, period. We will market your listing with high-converting content in multiple places, including our website, home search portals, search engines, and social media sites.